Privacy Policy

Sep 2023

Accessible from https://www.sigmoid.com, Sigmoid (hereby referred to as “We” or “Us”) is fully committed to respecting the privacy of our visitors (hereby referred to as “You” or “Your”). This policy applies to information collected by us on our website.

Applicability

This Privacy Policy is only applicable to our online activities and is valid for visitors to our and our partner websites, with regards to the information that they have shared and/or collected. This policy is not applicable to any information collected offline or via channels other than the ones mentioned above.

Log Files

We follow a standard procedure of log files when visitors come to our websites. All hosting companies do this as part of the analytics of hosting services. The information collected by log files includes internet protocol (IP) addresses, browser type, date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Responding to your Request for Information or Support

Through our website and working with our lead generation partners, we may collect personally identifiable information such as name, email id, contact number, and organization name.

We won’t transfer or sell information about you to third parties for the purpose of providing or facilitating third-party advertising to you.

How we Normally use Information about you

We use non-personally identifiable information to analyze site usage to improve our website. We use the provided personally identifiable information solely to respond to your inquiries or process an application form that you’ve filled on our website or contact you about our services/products or respond to any legal process or as required by law in response to any court order, subpoena or a law enforcement agency or take action against any illegal activity and address any potential threat to the physical safety of a person.

We may share your personally identifiable information within Sigmoid, our offices or with any of our affiliates, business partners, service vendors, authorized third-party agents, or contractors, located in any part of the world for the purposes of data processing, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.

What we use your information for

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience:

  To better respond to your individual needs

• To improve our website:

  To improve our website offerings based on the information and feedback we receive from you

• To improve customer service:

  To more effectively respond to your customer service requests and support needs

• To process transactions:

  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.

Personal Data Retention

We retain personal data for as long as is necessary for the purposes listed above or longer as may be required by the law or as per the client requirement.

Consent

You consent to the collection and usage of personally identifiable information by Sigmoid, as per this policy. Sigmoid may, if you so choose, send direct mailers to you at the address given by you.

Right to Opt-Out and Withdrawal

Sigmoid respects your privacy considerations and hence gives you an option to not provide the personally identifiable information or information sought to be collected. You can also withdraw your consent which was earlier given to Sigmoid, and the same must be communicated to Sigmoid in writing.

Information Security and Accuracy

We intend to protect your personal information and maintain its accuracy. Sigmoid implements reasonable physical, administrative, and technical safeguards to help us protect your personal information from unauthorized access, use, and disclosure. Sigmoid takes reasonable steps to ensure that all dealings in personally identifiable information are processed in a fair and lawful manner.

We implement a variety of security measures such as maintaining a discrete database, providing access only in case of necessity, access on a need-to-know basis, and such other globally acceptable security measures, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Authenticity

Sigmoid shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.

Links to Third-Party Websites

Our website may contain links to other sites including social media sites, whose information practices may be different from ours. You should read such third party’s website’s privacy notices and note that Sigmoid does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites.

Changes to our Privacy Policy

How to Contact us

If you have additional questions or require more information about our Privacy Policy, kindly contact us through an email at [email protected]

For further queries, please reach out to our Data Protection Officer (DPO) whose details are as follows:

Name: Naveen Kumar

Email id: [Email ID protected]